The Quiet, Empathic Leader

Where |


Duration |

9 months, 2 calls/ mo.

When |

16 Oct 2020- June 2021

Price |

This course is now full


There has been much talked about and written about the importance of "soft skills" and in particular empathy in the workplace, especially for leaders. Being empathic is a human ability that we all have access to, however relating and communicating with empathy and fostering collaboration effectively  are skills that  need to be honed and do improve through deliberate practice. 

In this workshop you will join other managers and leaders and we will create a learning community to integrate the principles and practices of Nonviolent Communication (NVC). Together, we will explore how to bring more empathy to your unique and authentic leadership style. We will use the techniques and ideas from NVC to investigate our communication and relationships, the values that are important to us in leadership and what our deep motivators are. We will also analyse what our difficulties are and explore ways to move forward.

We will meet online twice a month for 9 months. In this time, we will explore, discuss, practice new communication skills, look honestly at ourselves, learn to give and receive feedback with more effectiveness and more empathy, find out how to to handle diffucult conversations without losing conenction, inquire into the power we have and how we are using it...

Above all, I hope that I can support you in reviewing your mindsets around relating and communicating, towards shedding habits that don't work or impede good communication. I believe that  you will gain a full "empathic skills" toolkit to feel that you are working more in alignment with your deeply held values and bringing out the best in people,  supporting others and your organisation or business to do the same.

Preview Session:

If you want to get a taster of this course and how to apply NVC to your leadership work, watch the recording here.


We will meet twice a month for 90 min live calls on Fridays, 15:30-17:00 GMT (UK), startig on October 16th (except holiday months). 

NOTE: I offer 50% off to leaders in the climate change industry. Please write me to discuss further. This is my way to make the tools of collaboration and effectiveness in hard negotiations and conversations available to those who are driving the changes needed to tackle the environmental and political situation. 


My greatest hope is that we go on a personal-professional experiment together to explore what we know and what we don't know about empathic relationships and communication, to help each other identify our strengths and our blind spots and to grow together. I am envisioning this course as a co-creation of an incredible growing experience that will offer you relational tools for life. 

I will present many principles and practices from NVC, to support you in understanding and getting proficient in many different areas:

  • the deliberate use of nonverbal communication to serve your purpose

  • more connected and efficient meetings and conversations

  • honesty that connects

  • the art of giving and receiving empathic feedback that creates alignment

  • appreciations and evaluations that support people's growth and development

  • avoiding the things that block communication or tend to "trigger" people

  • inspiring and motivating people to collaborate, to be authentic through creating a culture of being radically honest while being caring 

  • using your influence to create change that aligns with your values 

  • hearing strong messages and translating them into life-serving language

  • descalating violence or tension and redirecting conversations towards collaboration (away from separatedness)

  • conflict resolution

  • creating a culture of true collaboration and willingness 

  • balancing individual needs with organisational needs and aims

  • anything you want to bring in that relates to NVC- make your request to me! 

Who is this for?

This course is especially designed for leaders who have a softness inside, or who identify themselves with the words "empathic leadership,"  "quiet leadership" or "servant-leader." It is also for those who would love to learn to be a little bit "softer" without losing their efficiency or their strong attributes. 

I believe that this course is for people who have discovered already and resonate with being of service to their employees, teams and/or clients and are therefore seeking to build their skills through the ideals of nonviolence and harmonious, respectful human relationships. 

This course is also for you if you identify yourself as a quiet type, gentle type or "introverted" and at times long for more skills to bring yourself fully to your work and leadership, this course will offer you skills to still be you and build on your strengths while thriving as a leader. You do not need to sacrifice your gentle side in order to navigate  the current work situations. NVC  can empower you to speak your truth, to speak up more and with more assertiveness, to set healhty boundaries, to be strong in the face of a culture of competition and exclussion, etc. In my experience, NVC  helps us to live our values in more concrete ways and to be more ourselves, while getting more effective at producing results with our work. 

People who enroll in this programme are willing to have a thorough and honest look both at themselves and at our current systems, especially around how power is used. 

This programme is designed for you if you are are interested in fostering change towards more humanistic and respectful systems that use power with people, partnering up with them and working towards co-creating a model of human organisation and relationships that meets the needs of all. This work is in tandem with meeting the leader's needs as well as the organisation's needs and purpose. 

This programme is for you if you are interested in learning to speak a language that brings peace and togetherness, and if you are eager to learn many skills to help you create more of a partnership and collaborative model in your workplace.


I will present principles and practices from NVC that can support you in understanding and getting proficient in many different areas. I will custom create this training to the interests and skill level of participants. Some topics I'll be covering:

Your emotional intelligence and literacy

  • learning to tap into and identify your emotions and needs

  • becoming more compassionate with yourself

  • transforming self-violence or negative self-talk into self-empathy

  • deep empathy skills (the great advantage of a quiet leader or those leaders who want to be quieter and more compassionate)

More connected and efficient conversations and meetings

  • true honesty that connects and supports growth

  • the art of giving and receiving empathic feedback in a way that creates alignment

  • appreciations and evaluations that support people's growth and development

  • avoiding the things that block communication or tend to "trigger" people

  • the deliberate use of verbal and nonverbal communication to serve your purpose

  • interrupting skills

  • hearing strong messages and translating them into life-serving language

  • aligning the work of the organisation with its values

  • empathic and convergent facilitation skills (inclussion of all information and points of view)

Creating a culture change at work

  • inspiring and motivating people to collaborate, to be authentic through creating a culture of being radically honest while being caring

  • using your influence to create change that aligns with your values

  • true collaboration and inclusion (away from competition or exclusion)

  • deescalating violence or tension and redirecting conversations towards collaboration (away from separatedness)

  • valuing and balancing individual needs with organisational needs and aims

  • using conflict as a learning and development strategy

  • meeting structure to support participation and efficiency (while holding people in their wholeness)

Course structure

  • Reading and audio/ video materials for reflection 

  • Practice materials to integrate the information 

  • 2 90 min. live Zoom calls per month- Fridays, from at 15:30 pm - 17:00 (UK) starting on Friday 16th of October.

  • Recordings of each call- no worries if you can't make the live calls

  • Opportunity to engage with other participants as practice buddies or in groups (outside of class, in your own schedule, a one hour call weekly tends to work well for people)

  • Private Facebook group access to stay in contact with me and other participants in my classes between sessions, to ask questions, share celebrations or moments where your practice didn't work as hoped. This is a chance to learn together and feel part of a learning community that is practicing NVC.

  • BONUS: Free access to my monthly NVC Practice Group (one 90 min call monthly) for the duration of the course (next dates: Oct 26, Nov 23rd and every 4th Monday night).

Time Commitment

For the 9 months we are together, I will suggest that you participate in:

  • 2 x 90 min. live session each month (or slightly shorter time to watch recordings)

  • about 30 min-1 hour of reading and/or exercises per week

  • daily time to reflect on your progress in a journal

  • 1x 1hour practice buddy call a week (optional but strongly suggested).

There will be opportunitites to make up material (such as the recordings) if you miss some sessions. 

Your engagement and practice will have a huge impact on your understanding and integration of the material- and on how the positive changes you will see. In particular, empathy, even though it is a natural human ability, requires practice to be developed further.

I will invite you to make this course work for you, and I will help you do just that. This is the type of course that you can take lightly to get some basic concepts and tips, or you can take very seriously and immerse yourself in the material and practice beyond the suggestions. It is up to you, your needs in this moment and your availability.

Watch the video 

Important Information

About Cost and Payment

You can find the sliding scale in this document (the button takes you there too). There are two choices to pay for this course:

(1) pay for the entirety of the course up front, at a 5% discount. 

(2) Paying month by month with Paypal automated payments. 

If you have a leadership position in the climate change industry, please write me, as I offer 50% discount as a way to support policy change. 

If you inspire other people at your work or other friends to do the programme with you (highly suggested, as you will be creating a support structure for yourselves), I will offer you an additional 10% discount for each of you. 

When you register for the course, you are agreeing to pay for the whole cost of the course, out of respect for other participants and for my work and needs. I understand that life changes for people, but I could not offer these types of longer courses billed monthly unless people entered into this agreement with me. 

"The cost is prohivitive for me, or out of line with my country's purchasing power"

I really would like to make this course accessible to anyone who would enjoy taking it and wishes to improve their empathic leadership skills. If the price of this course is an impediment for your joining, please get in touch as I have a sliding scale for people who make less than the median income in their countries (around £30,000 in the UK).

Refund policy

I hope that you will be delighted with this course and your growth and development that comes from your practice. However, should you choose to back off, refunds are available up to 30 days from date of the start of the course. Once you try the course out for a month, we enter an agreement that you will allow Paypal to charge you the course amount each month for 9 total payments. Spreading out the payment is my way to support people's financial stability while also taking care of mine and my family's.


Nati Beltrán crafts her interactive communication training sessions with the flow of artistry and the precision of science. I was engaged and inspired through every minute. I learned more about scary honesty and true honesty that draws people closer together, instead of apart, than any other Nonviolent Communication or any communication course I have ever experienced. Her practical tips and learning on the body, mental and emotional levels all made it easy for me to remember and immediately apply what I learned to my priority relationships. And it worked! Nati is a gifted teacher of communication that connects! I recommend wholeheartedly to grab the chance to have her as a teacher or coach.

- Marie R. Miyashiro - Author, The Empathy Factor and International e-Learning Trainer, Coach and Mentor

I want to thank you for your wonderful teaching!
I'm noticing breakthroughs when I use NVC tools in conversations where I'm able to stay connected and present in difficult situations. Staying centred with self- compassion is helping me lean into the other person's feelings (without taking responsibility for them) and needs. I've been able to ask for someone's truth that was difficult for them to express, giving them a safe place with no judgment to do that. I could also listen to his truth that was difficult for me to hear by giving myself the compassion I needed in the space of one breath.
Thanks again for your wonderful gift.
- 6 month NVC in-depth programme participant




My name is Nati Beltrán. I am a Nonviolent Communication consultant, facilitator and coach.

Bright Communication provides simple and powerful communication and collaboration tools that support organisations and individuals align with and live out their values.

Better communication for a better world.